Privacy Policy

Lilybell Pty Ltd (ABN 82 673 318 379) trading as ACSL Property (“we”, “our” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we may collect

We may collect personal information including:

  • Your name, phone number, email address and postal address

  • Your professional details (organisation, position, business contact information)

  • Information you provide in connection with property enquiries or transactions

  • Information collected automatically through our website, including cookies, IP addresses, and usage data

2. How we collect information

We may collect information when you:

  • Submit an enquiry through our website or via email

  • Subscribe to our updates or marketing material

  • Meet with us or exchange information at events

  • Use our website, where cookies and analytics tools may capture usage information

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and provide information on our services

  • Send updates, newsletters, and marketing communications (you may opt out at any time)

  • Provide property market insights and opportunities relevant to you

  • Improve our website and services

  • Meet our legal and regulatory obligations

4. Disclosure of information

We may disclose your personal information to:

  • Third-party service providers (e.g. IT, CRM, marketing and analytics providers)

  • Our professional advisers and consultants where necessary

  • Regulatory authorities where required by law

We will not sell your personal information to third parties.

5. Data storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

6. Cookies

Our website uses only essential cookies. These cookies help with basic site features, such as navigation and form submissions, and do not collect personal information for advertising or tracking purposes. If we introduce analytics or marketing cookies in future, we will update this policy and seek consent where required.

7. Access and correction

You may request access to, or correction of, your personal information by contacting us using the details below.

8. Contact us

If you have any questions about this policy or how your personal information is handled, please contact:

Lilybell Pty Ltd trading as ACSL Property
Email: enquiries@acslproperty.com.au
Phone: +61 2 8527 2473
Mobile: +61 411 339 028
Address:
Sydney - Level 1, 60 Martin Place, Sydney NSW 2000
Newcastle - 97 Union Street, Cooks Hill NSW 2300